CRV Solutions Ltd T/a Courier Expert built the Courier Expert app as a Free app. This SERVICE is provided by CRV Solutions Ltd T/a Courier Expert at no cost and is intended for use as is.
This page is used to inform visitors/members regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
When we refer to Courier Expert, we are referencing “We” / “Us”.
When we refer to Customers, we are referencing Courier Expert clients, whom book & pay for a courier service directly from us.
When we refer to Booking(s), we are referencing bookings paid by customers directly on our system (https://hub.courierexpert.co.uk).
When we refer to Couriers, we are referencing Courier Expert’s courier base who have registered via our website (https://courierexpert.co.uk/courier-work/join-courier-expert/) & have login access to the app.Information Collection and Use
If you choose to enable location services In the Courier Expert app, you are agreeing for your location information to be shared/stored to our API (https://api.courierexpert.co.uk). Location information that identifies you, will only be accessible to Courier Expert staff, and customers where applicable.
Customers will be able to access your location information only when you are assigned to their booking on the app from the point you are allocated and will cease sharing to the customer once you have completed the booking. At no point after, will the customer be able to access your location information.
Customers will still be able to view your previous location data, but only from the point you were assigned to their (Customers) booking and to the point you completed their (Customers) booking. This will be the case on a booking by booking basis, unless you decide to disable location services In the app.
You have the option to disable location tracking at any time in the app (Which will cease location updates to our API) and you will still have full access to app features. You may also set-up a schedule controlling when and when you are not tracked.Your Personal Information
We collect and process some or all of the following types of information from you in the course of providing our services to the courier:
Above information Is shown In the app (When you login), you will have the ability to change or remove this information If you choose:
If you have opted-in to marketing when you registered, your information will be shared to Courier Experts third-party partners where relevant (Insurance, Fueld cards, invoice factoring). You may opt-out at any time In the app.
The above personal Information Is used and processed by Courier Expert staff, and some of the above information will be visible to others couriers who are using the app. More specifically, they will be able to see the following:
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.Service Providers
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.Links to Other Sites
This policy is effective as of 2021-03-07Contact Us