Same Day Courier Durham

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About the area

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Our service types

• A to B

  Pick-up from one location and drop-off directly to another.

• Multi-drop

  Whether It's multiple pick-ups or deliveries, we offer a direct same day multi-drop service.

  Quoting for a Multi-drop
• Wait & return

  Similar to an A to B, however for when you need goods returned back from the delivery location to the oriignal collection location.

  Quoting for a Wait & Return

More on our service

• Service Types

  Courier Expert offers a comprehensive same day courier service that covers all of mainland UK. Our services range from A to B, Wait & Return and Multi-drop and can cater to a wide variety of customers including small and medium businesses, individuals, specialty retailers, healthcare and pharmaceuticals, legal services, event planning, management, media and entertainment, construction, engineering, travel, and accounting.

  We provide one van and driver for every booking, and allow you to follow regular updates and driver tracking for peace of mind. Our wait and return service is cost-efficient and the return delivery is 50% cheaper than a separate A to B booking, providing a great option for those who need to witness contract signing. We can also work with you for any special requirements and no booking is too complicated for us.

  With Courier Expert, you can rest assured you’re getting the highest quality service.

• Vehicle Options

  We also offer an extensive range of vehicle options for all your same day courier needs.Our range includes small cars perfect for transporting important documents and high value items, small vans with enough space for several pallets loads, and large extra-large vans that can easily accommodate oversized, oddly shaped and fragile items. We are even able to offer full load space of the vehicle, so no matter how much your delivery is, we can accommodate it easily. Our services operate within the UK mainland and we offer the best prices to get your goods delivered quickly and safely.

• Customer Service

  Our customer service team is the backbone of our service. We understand that quick and efficient services are paramount when it comes to courier services, and our team is always on call and ready to assist. Our strong relationships with local couriers ensure that we can always source local pick-ups services with the utmost speed and professionalism. Our team is highly experienced and flexible, with no job being too big or too small. We have the expertise to handle all your requirements with a tailored and bespoke approach. Furthermore, dealing with issues on your behalf means you do not have to, allowing for a hassle and stress-free experience.

• Insurance Cover

  We take the safety of our customers' goods seriously. We guarantee that all of our couriers come with goods in transit insurance policies, with cover up to £10,000 when you choose the higher insurance option when creating your quote.

  Additionally, our team double checks to ensure the insurance cover is up to date. In the extremely rare event of any damage, your goods will be covered.

  Furthermore, if customers have pre-existing anxieties about the safety of their high value or fragile goods, they can provide special loading instructions for the couriers to follow when booking. With Courier Expert, customers can be sure their goods will arrive safely and securely.

What to expect

• 1 Easy booking process

  Once you've gotten your quote, you'll be provided with a link to book & pay for your courier pick-up and delivery.

  You will need some information to hand such as the location addresses, contact numbers and any instructions you wish to provide the courier.

  Prior to payment, you will need to provide billing details for the debit/credit card you intend to use.

  Our payment processor accepts Visa, Mastercard, America Express and Paypal checkout.

• 2 Personable service

  Your goods will stay In the same vehicle from start to finish, you can be certain they're kept In safe hands.

  We'll also provide a direct contact number for the courier assigned to your booking, feel free to give them a call If you need an update!

  Our team are available from 07:30 to 22:00 Monday to Friday on 0333 323 2203, we'll be on-hand to provide support and assistance.

• 3 All the updates

  You'll be notified In real-time when a courier has been assigned to your booking, and when they have collected & delivered your goods, via email and your online booking page.

  In most cases, your booking will be live tracked, so you can follow where your courier Is at all times.

  Click the button below to see an example of our online booking page.

  Booking page example

• 4 Peace of mind

  You will have the opportunity to state your good's value when booking, our couriers are insured under a Good's In Transit insurance policy with a minimum cover limit of £10,000.

  In the extremely unlikely event your goods are damaged In transit, you can be assured that they are fully covered.

Frequently asked questions

• What vehicles do Courier Expert use?

  We have immediate access to vehicles ranging from cars, small vans to extra long wheelbase transits. Please note that we are unable to supply vehicles with tail lifts and we can only provide 1 person/driver, we don't offer a 2 man delivery service. If the courier would need a trolley, straps or anything extra to assist loading the vehicle, this can be done if the job is booked 1 day or more in advance and it must also be specified in the special collection/delivery instructions at the time booking.

• How do you manage to cover the entire UK?

  We have our own nationwide network which includes hundreds of home based, owner drivers, who operate under the Courier Expert brand and are checked and vetted members of our own network.

• Do you operate at weekends and out of normal hours?

  We work 24-7 and our website will advise of availability for specific postcodes on our quote page, we can collect and deliver most times evenings or weekends. If you have an out of hours booking, a manager is always on duty evenings and weekends, so if you require an immediate collection, then please book online, where you will be able to track the progress of your delivery.

• How can I pay?

  We accept most major credit/debit cards including American Express and PayPal.

• Can I have an account with you?

  If you are likely to make 2-3 bookings per month, then we would consider opening an account. However, your first delivery must be pre-paid, as new accounts take 3 days to process. Use this form to apply.

• Can you deliver my goods the same day?

  Yes, we are primarily a sameday delivery company, Your goods will be delivered the same day we collect them. We provide a personal courier with a dedicated vehicle, your items stay in the same pair of hands.

• What geographical does Courier Expert cover?

  We cover most of the mainland UK, however we do not cover northern Ireland, the channel islands or anywhere that we would need to cross water in a ferry. There are also some very remote areas we cannot reach, please use the quote form to check availability.

• Do Courier Expert provide a proof of delivery?

  Yes, we send confirmation via e-mail when your driver is dispatched and also when the goods are collected and delivered, complete with the name, time and date.

• Can you transport a pet?

  Unfortunately we cannot carry live animals or living creatures of any kind.

• Can you transport hazardous goods?

  No, we are unable to transport any goods that would require an ADR license or ADR style handling.