Same Day Courier Stoke On Trent

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About the area

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Our service reviews

Our service types

• A to B

  Pick-up from one location and drop-off directly to another.

• Multi-drop

  Whether It's multiple pick-ups or deliveries, we offer a direct same day multi-drop service.

  Quoting for a Multi-drop
• Wait & return

  Similar to an A to B, however for when you need goods returned back from the delivery location to the oriignal collection location.

  Quoting for a Wait & Return

More on our service

• Service Types

  With our service, you get one van and driver for every booking, guaranteeing that your delivery stays in the same hands from collection to delivery. You will have the personal touch, being able to get in contact with the driver if needed. Local couriers are available to pick-up within 30-90 minutes of booking for all service types, and we can take your goods anywhere within mainland UK. With tracking enabled and regular updates you can always stay up to date.

  For more complex deliveries, such as multi-drop, we are here to help. We offer a direct multi-drop service, with up to 6 collection or delivery locations, optimised to ensure maximum efficiency and minimise cost. Also, our wait and return option is cost efficient. The return delivery is 50% cheaper compared to separate A to B booking – a great option for contract signing.

  Our services and customers span a large range of industries: small and medium-sized businesses, individuals, specialty retailers, healthcare and pharmaceuticals, legal services, event planning and management, media and entertainment, construction, engineering, travel, and accountants. We can handle any special requirements you have, no matter the size, shape or weight of your shipment.

  Local couriers are available to pick-up within 30-90 minutes of booking for all service types, and we can take you anywhere within mainland UK. With tracking enabled and regular updates you can always stay up to date.

  For more complex deliveries, such as multi-drop, we are here to help. We offer a direct multi-drop service, with up to 6 collection or delivery locations, optimised to ensure maximum efficiency and minimise cost. Also, our wait and return option is cost efficient. The return delivery is 50% cheaper compared to separate A to B booking – a great option for contract signing.

• Vehicle Options

  We understand that no two deliveries are the same and that some items may need to be delivered by one of our same day courier services. That's why we provide a comprehensive range of vehicle options for all requirements, including:

  • Small cars that are perfect for passports, documents and small parcels
  • Large vans which are able to transport several pallets of large bulky items

  We can also accept outsized, odd shaped, fragile or high value items, taking full advantage of the available load space in the vehicle and ensuring that your goods arrive safe and sound. We are proud to offer our clients a same day delivery service that is both convenient and reliable.

• Customer Service

  Our customer service team is here to help you with all your same day courier needs. We have strong relationships with local couriers, are always on call and will deal with any issues so you don't have to. No job is too big or too small for our team, who can be flexible and customize services to meet your individual requirements. With our customer service team, you can rest assured that your job is in safe hands.

• Insurance Cover

  We take the safety of our customers' goods seriously. We guarantee that all of our couriers come with goods in transit insurance policies, with cover up to £10,000 when you choose the higher insurance option when creating your quote.

  Additionally, our team double checks to ensure the insurance cover is up to date. In the extremely rare event of any damage, your goods will be covered.

  Furthermore, if customers have pre-existing anxieties about the safety of their high value or fragile goods, they can provide special loading instructions for the couriers to follow when booking. With Courier Expert, customers can be sure their goods will arrive safely and securely.

What to expect

• 1 Easy booking process

  Once you've gotten your quote, you'll be provided with a link to book & pay for your courier pick-up and delivery.

  You will need some information to hand such as the location addresses, contact numbers and any instructions you wish to provide the courier.

  Prior to payment, you will need to provide billing details for the debit/credit card you intend to use.

  Our payment processor accepts Visa, Mastercard, America Express and Paypal checkout.

• 2 Personable service

  Your goods will stay In the same vehicle from start to finish, you can be certain they're kept In safe hands.

  We'll also provide a direct contact number for the courier assigned to your booking, feel free to give them a call If you need an update!

  Our team are available from 07:30 to 22:00 Monday to Friday on 0333 323 2203, we'll be on-hand to provide support and assistance.

• 3 All the updates

  You'll be notified In real-time when a courier has been assigned to your booking, and when they have collected & delivered your goods, via email and your online booking page.

  In most cases, your booking will be live tracked, so you can follow where your courier Is at all times.

  Click the button below to see an example of our online booking page.

  Booking page example

• 4 Peace of mind

  You will have the opportunity to state your good's value when booking, our couriers are insured under a Good's In Transit insurance policy with a minimum cover limit of £10,000.

  In the extremely unlikely event your goods are damaged In transit, you can be assured that they are fully covered.

Frequently asked questions

• What vehicles do Courier Expert use?

  We have immediate access to vehicles ranging from cars, small vans to extra long wheelbase transits. Please note that we are unable to supply vehicles with tail lifts and we can only provide 1 person/driver, we don't offer a 2 man delivery service. If the courier would need a trolley, straps or anything extra to assist loading the vehicle, this can be done if the job is booked 1 day or more in advance and it must also be specified in the special collection/delivery instructions at the time booking.

• How do you manage to cover the entire UK?

  We have our own nationwide network which includes hundreds of home based, owner drivers, who operate under the Courier Expert brand and are checked and vetted members of our own network.

• Do you operate at weekends and out of normal hours?

  We work 24-7 and our website will advise of availability for specific postcodes on our quote page, we can collect and deliver most times evenings or weekends. If you have an out of hours booking, a manager is always on duty evenings and weekends, so if you require an immediate collection, then please book online, where you will be able to track the progress of your delivery.

• How can I pay?

  We accept most major credit/debit cards including American Express and PayPal.

• Can I have an account with you?

  If you are likely to make 2-3 bookings per month, then we would consider opening an account. However, your first delivery must be pre-paid, as new accounts take 3 days to process. Use this form to apply.

• Can you deliver my goods the same day?

  Yes, we are primarily a sameday delivery company, Your goods will be delivered the same day we collect them. We provide a personal courier with a dedicated vehicle, your items stay in the same pair of hands.

• What geographical does Courier Expert cover?

  We cover most of the mainland UK, however we do not cover northern Ireland, the channel islands or anywhere that we would need to cross water in a ferry. There are also some very remote areas we cannot reach, please use the quote form to check availability.

• Do Courier Expert provide a proof of delivery?

  Yes, we send confirmation via e-mail when your driver is dispatched and also when the goods are collected and delivered, complete with the name, time and date.

• Can you transport a pet?

  Unfortunately we cannot carry live animals or living creatures of any kind.

• Can you transport hazardous goods?

  No, we are unable to transport any goods that would require an ADR license or ADR style handling.