Same Day Courier Portsmouth

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About the area

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Our service types

• A to B

  Pick-up from one location and drop-off directly to another.

• Multi-drop

  Whether It's multiple pick-ups or deliveries, we offer a direct same day multi-drop service.

  Quoting for a Multi-drop
• Wait & return

  Similar to an A to B, however for when you need goods returned back from the delivery location to the oriignal collection location.

  Quoting for a Wait & Return

More on our service

• Service Types

  Courier Expert offers a wide range of service options to ensure that our same day courier service meets your business needs. We offer one van and driver for every booking, staying in the same hands from collection to delivery for all service types. We also provide a personal service, allowing you to contact the driver during the journey in case of any emergency. Local couriers are available across mainland UK, reducing collection timescales to within 30 - 90 minutes of booking for all service types. Our customers can stay up to date with regular updates, driver tracking and direct multi-drop services available with up to 6 collection or delivery locations. We also offer a cost efficient wait and return service where the return delivery is 50% cheaper compared to a separate A to B booking.

  We also accept different types of special requests, making our service suitable for businesses of all sizes, individuals, specialty retailers, healthcare and pharmaceuticals, legal services, event planning and management, media and entertainment, construction, engineering, travel, and accountants.

• Vehicle Options

  We provide a comprehensive range of vehicle options with our same day courier service, perfect for all your requirements. For large shipments of bulky items we offer vans that can hold several pallets and over-sized items. We also offer from small cars perfect for passports, documents, high value items and small parcels; all the way up to our extra large van with a full load space available. We can also accept outsized, odd shaped, fragile or high value items. Regardless of the item or service you need, we have the right options for you.

• Customer Service

  Our customer service team is second to none. We have strong relationships with local couriers allowing us to provide you with the level of service that you require. Our team is always on call and ready to assist, and will deal with any issues you may have so you don't have to. From large to small, our team can handle any job – they are flexible and bespoke to meet any requirements or demands you may have. Our customer service team are not just here to serve you, but to ensure you have the best experience possible.

• Insurance Cover

  We take the safety of our customers' goods seriously. We guarantee that all of our couriers come with goods in transit insurance policies, with cover up to £10,000 when you choose the higher insurance option when creating your quote.

  Additionally, our team double checks to ensure the insurance cover is up to date. In the extremely rare event of any damage, your goods will be covered.

  Furthermore, if customers have pre-existing anxieties about the safety of their high value or fragile goods, they can provide special loading instructions for the couriers to follow when booking. With Courier Expert, customers can be sure their goods will arrive safely and securely.

What to expect

• 1 Easy booking process

  Once you've gotten your quote, you'll be provided with a link to book & pay for your courier pick-up and delivery.

  You will need some information to hand such as the location addresses, contact numbers and any instructions you wish to provide the courier.

  Prior to payment, you will need to provide billing details for the debit/credit card you intend to use.

  Our payment processor accepts Visa, Mastercard, America Express and Paypal checkout.

• 2 Personable service

  Your goods will stay In the same vehicle from start to finish, you can be certain they're kept In safe hands.

  We'll also provide a direct contact number for the courier assigned to your booking, feel free to give them a call If you need an update!

  Our team are available from 07:30 to 22:00 Monday to Friday on 0333 323 2203, we'll be on-hand to provide support and assistance.

• 3 All the updates

  You'll be notified In real-time when a courier has been assigned to your booking, and when they have collected & delivered your goods, via email and your online booking page.

  In most cases, your booking will be live tracked, so you can follow where your courier Is at all times.

  Click the button below to see an example of our online booking page.

  Booking page example

• 4 Peace of mind

  You will have the opportunity to state your good's value when booking, our couriers are insured under a Good's In Transit insurance policy with a minimum cover limit of £10,000.

  In the extremely unlikely event your goods are damaged In transit, you can be assured that they are fully covered.

Frequently asked questions

• What vehicles do Courier Expert use?

  We have immediate access to vehicles ranging from cars, small vans to extra long wheelbase transits. Please note that we are unable to supply vehicles with tail lifts and we can only provide 1 person/driver, we don't offer a 2 man delivery service. If the courier would need a trolley, straps or anything extra to assist loading the vehicle, this can be done if the job is booked 1 day or more in advance and it must also be specified in the special collection/delivery instructions at the time booking.

• How do you manage to cover the entire UK?

  We have our own nationwide network which includes hundreds of home based, owner drivers, who operate under the Courier Expert brand and are checked and vetted members of our own network.

• Do you operate at weekends and out of normal hours?

  We work 24-7 and our website will advise of availability for specific postcodes on our quote page, we can collect and deliver most times evenings or weekends. If you have an out of hours booking, a manager is always on duty evenings and weekends, so if you require an immediate collection, then please book online, where you will be able to track the progress of your delivery.

• How can I pay?

  We accept most major credit/debit cards including American Express and PayPal.

• Can I have an account with you?

  If you are likely to make 2-3 bookings per month, then we would consider opening an account. However, your first delivery must be pre-paid, as new accounts take 3 days to process. Use this form to apply.

• Can you deliver my goods the same day?

  Yes, we are primarily a sameday delivery company, Your goods will be delivered the same day we collect them. We provide a personal courier with a dedicated vehicle, your items stay in the same pair of hands.

• What geographical does Courier Expert cover?

  We cover most of the mainland UK, however we do not cover northern Ireland, the channel islands or anywhere that we would need to cross water in a ferry. There are also some very remote areas we cannot reach, please use the quote form to check availability.

• Do Courier Expert provide a proof of delivery?

  Yes, we send confirmation via e-mail when your driver is dispatched and also when the goods are collected and delivered, complete with the name, time and date.

• Can you transport a pet?

  Unfortunately we cannot carry live animals or living creatures of any kind.

• Can you transport hazardous goods?

  No, we are unable to transport any goods that would require an ADR license or ADR style handling.