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Sameday Courier Delivery FAQs

 

Shows three dice with FAQ one letter on each representing Courier Expert's delivery service FAQ sectionQ. How do you manage to cover the entire UK?
A. We have our own nationwide network which includes hundreds of home based, owner drivers, who operate under the Courier Expert brand and are checked and vetted members of our own network.

Q: What vehicles do Courier Expert use?
A: We have immediate access to vehicles ranging from cars, small vans to extra long wheelbase transits.

Q. How can I pay?
A. We accept most major credit/debit cards including American Express.

Q. Can I have an account with you?
A. If you are likely to spend £500 + vat or more per month, then we would consider opening an account. However, your first delivery must be pre-paid, as new accounts take 3 days to process.

Q. Do you operate at weekends and out of normal hours?
A. We work 24-7, however bookings are normally made during Monday to Friday, 8am to 6pm, but we can collect and delivery at any time, evenings or weekends. If you have an urgent out of hours booking, someone is normally on duty evenings and weekends, so if you require an immediate collection, then give us a call.

Q. Can you deliver my goods the same day?
A. Yes, we are primarily a sameday delivery company, Your goods will be delivered the same day we collect them. We provide a personal courier with a dedicated vehicle, your items stay in the same pair of hands.

Q. What geographical does Courier Expert cover?
A. We cover the entire mainland UK, however we do not cover northern Ireland, the channel islands or anywhere that we would need to cross water in a ferry. We always aim to collect at a time to suit your needs.

Q: Do Courier Expert provide a proof of delivery?
Yes, we send confirmation via e-mail when your driver is dispatched and also when the goods are collected and delivered, complete with the name, time and date.

Sameday delivery reviews

4.79 Average

798 Reviews

John Mann

Gave me an excellent quote, Telephone staff were friendly and very helpfull. The courier was very friendly and arrived 10 minutes early. Delivery went very smoothly with e-mail and telephone confirmation of delivery. Delivery was almost exactly at the time estimated. I would not hesitate to use Courier Expert again.

Posted 1 day ago

Julie Foy

At 8am I discovered that I needed to get some training materials to a client for 1pm. I am in stoke and the client in South Wales. I googled couriers and contacted Courier Expert, the guy on the phone was really helpful, and I paid for the delivery on my card there and then and started to received email updates so that I could keep track of my parcel. The driver collected the parcel at 9.30 and the client had the materials in the training room for 1pm! The driver was friendly and the service is excellent - I have saved them to to my 'favourites' and would not hesitate to use them again or recommend them to anyone - really great service.

Posted 2 days ago

Gordon Corrins

Emergency order, booked and collected within two hours, delivered ahead of schedule at a very god rate.

Posted 6 days ago

Paul Murphy

Job done, thank you.

Posted 6 days ago

Anonymous

The arrangements for pick-up were made efficiently, the driver arrived on time, was polite and friendly.

Posted 1 week ago